If the problem persists after following all of the steps above, please contact the RISS Customer Satisfaction Center via phone (+82.53.714.0263) or e-mail (riss_international@riss.kr).

We are very sorry for any inconvenience it may have caused you.

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After removing the program, shut down and restart your system. Re-download, print and save a copy of the downloaded full text.

If your operating system is WIN98 (including Second Edition) and has not got the IME (Input Method Editor) installed for the particular language (e.g. Chinese, German, Russian), it won't display multilingual data correctly.

If this is the case, follow the link below to download the IME and language packs. Once the IME is installed, multilingual data will display correctly.

※ Download Microsoft Global IME 5.02 for Windows 95, 98, and NT 4.0

Install the downloaded file and restart your system. The globe icon will appear on the taskbar tray as shown below.

※ IE 5.00.2614.3500IS, which comes with WIN98SE as standard, displays web pages in Unicode correctly and allows multilingual input.

If you experience any problems using RISS after installing Windows XP SP2, try changing settings as illustrated below.

1. Pop-up blocker troubleshooting
① When you're currently connected to the RISS site
Open Internet Explorer, and select Tools > Pop-up Blocker > "Always Allow Pop-ups from this Site..."


② When you're either not connected to RISS or pop-ups are always blocked
Open Internet Explorer, and select Tools > "Pop-up Blocker Settings..." Enter the address of RISS (*.riss.kr) in the “Address of Web Site to Allow” field, and click Add to the right. (After confirming the settings, select Close).


③ When the pop-up blocker message appears under the address bar while you're connected to RISS, click on the status bar and select "Always Allow Pop-ups from this Site..."

For your security in case you are using an open web browser, RISS does not use ActiveX except for some services for which web pages may not display correctly unless ActiveX control is installed.

Follow the following steps, and the web pages will display correctly.

[Step 1] Click on "Click here to install ActiveX control... " under the address bar and select "Install ActiveX Control..."


[Step 2] A Security Alert dialog box window will then appear, asking "Do you want to install this software?" Select "Install". (After installation, the web page will refresh and display correctly.)

※ Terms of Use Article 16, Responsibilities of Users
① To download the full text of doctors’ dissertations from overseas organizations, pay with a credit card.

② Information obtained from this service may not be reproduced for purposes other than personal use, used for publication and broadcasting, or provided to 3rd parties without the prior consent of KERIS.

In addition, unauthorized reproduction of digital information in any form, or transfer without the consent of the copyright owner, is subject to up to 3 years in prison and a fine not exceeding KRW 50 million in accordance with the Program Protection Law Article 97 Clause 5, and the Copyright Law Article 18 Clause 2 'Transfer Right' revised in January 2001.